Welcome to Chocozmedia! By accessing and using our website https://chocozmedia.com (the “Site”) and engaging with our services, you agree to comply with the following terms and conditions (the “Terms”). These Terms govern your use of the Site and any services provided by Chocozmedia (“we,” “us,” “our”). If you do not agree to these Terms, you must not use our Site or services.
1. Acceptance of Terms
By using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. Chocozmedia reserves the right to modify, amend, or update these Terms at any time without prior notice. Any changes to the Terms will be posted on this page, and it is your responsibility to review these Terms periodically.
2. Services
Chocozmedia is a digital marketing agency offering a range of services, including but not limited to:
- Search Engine Optimization (SEO)
- Pay-Per-Click (PPC) advertising
- Social Media Marketing (SMM)
- Content Marketing
- Email Marketing
- Website Development
- Digital Strategy and Consultation
The scope of services provided will be determined by mutual agreement between Chocozmedia and the client through written contracts or agreements. Chocozmedia reserves the right to refuse service to any client at our discretion.
3. Client Obligations
To ensure the smooth execution of our services, the client agrees to provide the following:
- Accurate, current, and complete information necessary for the provision of services.
- Prompt feedback and approvals as needed to meet project timelines.
- Access to necessary tools, accounts, or platforms (e.g., website admin panel, social media accounts, analytics, etc.).
- Timely payment of all fees and charges as agreed upon in the contract.
Failure to meet these obligations may result in delays, additional costs, or termination of the service agreement.
4. Fees and Payment
All fees for services will be outlined in a separate agreement or contract. Payment terms will be specified, and all payments must be made in the agreed-upon currency. We reserve the right to charge interest on overdue amounts at the rate specified in the contract or, if not specified, the statutory interest rate.
Chocozmedia may suspend or terminate services in the event of non-payment or if any agreed payments are late.
5. Intellectual Property
All content, designs, materials, methodologies, and intellectual property used or created by Chocozmedia during the provision of services remain the property of Chocozmedia unless otherwise agreed in writing. Clients may use the deliverables only for the purposes agreed upon in the contract.
The client guarantees that any content, data, or materials provided to Chocozmedia do not infringe on any intellectual property rights of third parties. The client is responsible for obtaining any necessary licenses, permissions, or rights to use third-party content provided to Chocozmedia.
6. Confidentiality
Both parties agree to treat any non-public, confidential, or proprietary information shared during the course of their business relationship as confidential. Neither party will disclose such information to any third party without prior written consent, except as required by law.
7. Limitation of Liability
To the maximum extent permitted by law, Chocozmedia is not liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our services, even if we have been advised of the possibility of such damages.
Our liability for any direct damages arising out of the provision of services is limited to the total fees paid by the client for those specific services within the past 12 months.
8. Warranties and Disclaimers
Chocozmedia will make reasonable efforts to deliver services as agreed upon with the client. However, we do not guarantee any specific results, such as increased website traffic, higher search engine rankings, or improved sales performance, as these outcomes depend on factors outside our control.
All services are provided “as is,” and we disclaim any warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Termination
Either party may terminate the service agreement by providing written notice to the other party. In the event of termination, the client is responsible for paying for all services rendered up to the date of termination. Chocozmedia may terminate services immediately in the event of a breach of these Terms by the client.
Upon termination, the client will no longer have access to any services or materials provided by Chocozmedia, and any unpaid invoices will be due immediately.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or related to these Terms or the services provided by Chocozmedia will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Chocozmedia. We are not responsible for the content, privacy practices, or terms of use of these third-party websites. We encourage you to review the policies of any third-party websites you visit.
12. Indemnification
The client agrees to indemnify, defend, and hold harmless Chocozmedia and its employees, contractors, and agents from any and all claims, liabilities, damages, or expenses arising from:
- The client’s use of our services;
- The client’s breach of these Terms;
- The client’s violation of any third-party rights, including intellectual property rights.
13. Force Majeure
Chocozmedia is not liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, acts of terrorism, labor strikes, or interruptions in internet or telecommunications services.
14. Changes to the Terms
Chocozmedia reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Continued use of the Site or our services after such changes will be deemed acceptance of the new Terms.
15. Contact Us
If you have any questions about these Terms or would like further information, please contact us at: help@chocozmedia.com